Reviews
At Service First Air Conditioning And Heating we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 342 Reviews
K Mac
11/05/2024
11/05/2024
Service First is great! From the answering service to the technicians, such as Juan Trevino, I trust them to be courteous, knowledgeable, and efficient. Service first has always been there for us from routine checks to emergency AC failures.
You won't be disappointed in the pricing either; the pricing is always fair.
Ambrosio Garza
10/28/2024
10/28/2024
My A/C stopped blowing cold air one day and I had no idea why. I’ve never had to call for A/C work and was looking for someone that was honest and reputable. I went online and read a review that Service First was reasonable and reliable so I decided to give them a call. They offered to come out the same day to see what the issue could be. Rolando was professional, knowledgeable, and explained how the A/C unit worked and why I wasn’t getting cold air. He replaced what I needed and the air cooled off immediately. I highly recommend Rolando and Service First for anyone looking for A/C work in San Antonio.
Alicia Alcala
09/12/2024
Located in San Antonio
09/12/2024
Located in San Antonio
I have used Service First for residential and commercial a/c for many years and have always had outstanding service. I had my unit replaced in less than 24 hours after it failed at 6 pm yesterday. By 9 am today, Heber, Adrian and Servando were at my home to remove the old system and replace it with the new one. They were professional, attentive, clean and punctual. The new unit was up and running by 1:00pm. Very appreciative of my cool air now!
Service: New System Installation
Pamela Grant
09/05/2024
Located in San Antonio
09/05/2024
Located in San Antonio
I have been with Service First a few years now. The mystery house as I call it. Hever Javier and his son Cercando got this down. They work good together. Really nice to see. Very informative and knowledgeable. Totally friendly and helpful. Very good auras! They know their craft.The staff in the office are nice and understanding to lack of AC in the Texas heat and work to fit you in. Thanks Ladies!I have and will recommend Service First with trust and confidence.Thank You Jack and all!
Service: System Repair
David Randleman
08/19/2024
08/19/2024
Rolando has been to my house a few times to fix some AC issues. He has always solved my problem and explained clearing what the unit is doing incorrectly, and what we can do to fix it in the moment as well as what we can do in the future to prevent these issues from happening again. Thank you Rolando for everything!
Jeff
08/05/2024
Located in San Antonio
08/05/2024
Located in San Antonio
Jack came out on a Sunday to diagnose what was wrong with our A/C system. He was quickly able to identify the problem. Parts were needed that had to wait until Monday, but first thing Monday he was back with the parts and had the system blowing cool air again. This was a huge relief as we had family from out of town staying with us and another night without cool air would have been bad. Thank you Jack for your quick service, great attitude, and exceptional work and customer service.
Service: System Repair
Dawn Adams
08/04/2024
08/04/2024
I had an amazing experience with this company. They had got me in on a Sunday . Most of all Chris Beacon was the gentleman who came out he explained what was going on and help me understand everything! He was very patient and kind . He was overall outstanding. Thank you so much!!
Marian Wiegand
07/10/2024
Located in San Antonio
07/10/2024
Located in San Antonio
We cannot thank Jack enough for going above and beyond to fix our AC. He drove to Austin to get the part we needed and then came to us to put it in. You are proof that good people still do exist. We are extremely grateful for you and what you do. Thank you so much!!This was our first time using Service First and they were great. From the first call to the repair. Thank you all!
Service: System Repair
Kimberly Ison
06/28/2024
06/28/2024
When I purchased my house 5 years ago I had issues with my AC unit. I called a company who told me I needed a new unit immediately. I made a call to service first just for a second opinion. They assured me all I needed was the unit charged and instead of a 10,000.00 bill it was around 200.00. I have used them many times since.
Last night my AC stopped working and I called Service First. Not only did they respond at night in the middle of a heat advisory, they arrived within 90 minutes with a team. In another 90 minutes I was up and running. I am older with medical conditions and have 4 dogs I was concerned about. ADRIAN was my absolute hero. Not only was he the most professional repair person to ever visit my house he went so above and beyond to assure my comfort in the heat to include washing my vent covers. I was totally amazed and completely satisfied!!!
If you need AC work call service first and ask for ADRIAN! You will be amazed. THANK YOU SERVICE FIRST ESPECIALLY MY NEW FRIEND ADRIAN!!!
Kim Ison and pups cool in Schertz!!!
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