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At Service First Air Conditioning And Heating we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
323 Reviews

Elizabeth Silva
Exceptional work! Adrian, thank you for working on my issue swiftly and efficiently. Would definitely recommend this company to anyone looking for ac assistance!
Ruth Toth
They're truly hard-working! Excellent service and great response time/turn-around time.
Marian Wiegand
Located in San Antonio
We cannot thank Jack enough for going above and beyond to fix our AC. He drove to Austin to get the part we needed and then came to us to put it in. You are proof that good people still do exist. We are extremely grateful for you and what you do. Thank you so much!!This was our first time using Service First and they were great. From the first call to the repair. Thank you all!
Service: System Repair
Kimberly Ison
When I purchased my house 5 years ago I had issues with my AC unit. I called a company who told me I needed a new unit immediately. I made a call to service first just for a second opinion. They assured me all I needed was the unit charged and instead of a 10,000.00 bill it was around 200.00. I have used them many times since. Last night my AC stopped working and I called Service First. Not only did they respond at night in the middle of a heat advisory, they arrived within 90 minutes with a team. In another 90 minutes I was up and running. I am older with medical conditions and have 4 dogs I was concerned about. ADRIAN was my absolute hero. Not only was he the most professional repair person to ever visit my house he went so above and beyond to assure my comfort in the heat to include washing my vent covers. I was totally amazed and completely satisfied!!! If you need AC work call service first and ask for ADRIAN! You will be amazed. THANK YOU SERVICE FIRST ESPECIALLY MY NEW FRIEND ADRIAN!!! Kim Ison and pups cool in Schertz!!!
Raul Cantu
This company was quick to come out and service our AC issues! Rolando is extremely professional and I highly recommend this company for any AC concerns. 👍🏻
Mike McCullick
On time. Professional, courteous and did a great job. Will is them again!
Cynthia Shutt
I have had Service First technicians in two houses and over 10 years.... They are always fantastic! Work gets done quickly and very neatly... They never leave a mess! Daniel came through again today. New capacitor and changed the filters for me (I can't reach the returns in the ceiling)... :) aahhhh, cool air! Y'all should call them! Trustworthy and reasonable!
Grecia Garza
Prompt service, Daniel was great
Hever & Gervando did a great job! We bought and installed a unit in pretty much 1 day. Much appreciated!
Walton Daugherty
Technicians are always prompt, very courteous, knowledgeable and professional. Great job !
Located in Windcrest
I have been using Service first since 2013 and have never had a bad experience. Rolando has been out twice and is great. Goes above and beyond and knows his job. I highly recommend Service First and ask for Rolando.
Service: System Repair
Kevin Palmer
Tech came out quick. Accessed the problem and got me up and running!
Nestor Vazquez
Have used Service First twice now, one to help stop a leak in my AC unit and another time for a tune up/servicing. I really appreciate the professionalism always shown by both the technicians who are always willing to answer any questions I have as a first time homeowner without much experience on AC units. They've earned my continued trust and business.
Scott R.
Fixed my ac in no time. Technician was honest and respectful. I'd use this company again in the future.
Crystal Woody
I called late in the afternoon around 3 and they had some one at my house by 5:30. Which was completely unexpected I didn’t think I’d be able to get seen that fast. The techs name is Daniel and he was super nice. He came in diagnosed the problem on both the units I have and had air on for me by 7. Having been without ac in the heat here in Texas being able to get air that quickly was incredible. He gave me advice on a couple things and left. I spent a little money but it was completely worth the money and I’m sooo glad I called! I’ll be using them in the future!
Yura Dineva
Our AC broke and the only company who agreed to come the same day was Service First AC Rapair. The technician was very nice and he fixed the problem right away. We will stay with this company. Highly recommend!
Gerald Bourland
Located in San Antonio
Hi. I notice my home A/C was not working around 7 pm on a Friday night. I checked if the drain was blocked and it wasn't. I called to ask for a tech to come out. Josh arrived around 10 am and found the issue right away - bad compressor and solenoid (I think). He started calling to get the parts and he located everything and got the parts. He started replacing the parts and checked all parts that might have loose connections and got the unit together. He pulled the vacuum and charged up the system asap. HE WAS PROFESIONAL AND EXPLAINED ALL ISSUES. Overall, everyone was great. They took time to explain warranty issues, what was needed and the costs to me. They treat you as a person and care. 5 Stars across the board!!
Service: System Repair
Tessie Carlin
Amazing Service! Scheduling was easy with Marina... The technician Daniel was very detailed and friendly. I recommend the maintaince special they are running now, especially with our texas heat!!! Reliable... trustworthy...Friendly and Thorough
Jesse Silva
Service diagnostic service was great, however I was not given 10% for Senior Discount. I was called back by another service repairman and he told me he would call back. To see what he could do to correct the problem, never did !
Wade Scott
Our A/C went out yesterday, and after waiting on our original contractor who no showed us (Airtron 😡) , Service First Showed up in 30 mins ! Sebastian was able to diagnose the problem efficiently !! He had all the parts he needed on his truck and was able to fix us up right away. He installed a hard start kit to ease the strain on the unit too. He was done right at an hour. Excellent service, would recommend to anyone needing an A/C company. Sebastian was awesome and so professional ! 5 stars and 10/10 service!!
This company saved us big time. Our AC went out in the middle of night before our sons birthday party we were expecting 30+ people at 11am and it was 86 degrees in our house. I called at 8am and they were out and had it fixed by 10:30, 30 minutes before the party started. They did an amazing job and were so quick on a Sunday.
Brett Mitchell
Located in New Braunfels
These people are the best. They answered their phone at 10pm on a Friday night when the temperature outside was still 98 and had a technician (Sebastian) at my house within a couple of hours for an extremely reasonable fee. Unfortunately, it was the compressor but they found the part I needed had it put under warranty and was back at my house the next morning. They made a very unpleasant time so much easier. I will never call anyone else.
Service: System Repair
Gracie Zamora
Daniel was very professional and came on time. Explained everything he did and was also very friendly! Great price for the work done!
Paul Borchardt
Technicians know what they are doing very respectful to property and to me and the technicians were extremely timely got my AC up and running extremely fast a great company to go with for any AC repairs
Guadalupe Crunk
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