Reviews
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At Service First Air Conditioning And Heating we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 323 Reviews
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Marian Wiegand
07/10/2024
Located in San Antonio
07/10/2024
Located in San Antonio
We cannot thank Jack enough for going above and beyond to fix our AC. He drove to Austin to get the part we needed and then came to us to put it in. You are proof that good people still do exist. We are extremely grateful for you and what you do. Thank you so much!!This was our first time using Service First and they were great. From the first call to the repair. Thank you all!
Service: System Repair
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Kimberly Ison
06/28/2024
06/28/2024
When I purchased my house 5 years ago I had issues with my AC unit. I called a company who told me I needed a new unit immediately. I made a call to service first just for a second opinion. They assured me all I needed was the unit charged and instead of a 10,000.00 bill it was around 200.00. I have used them many times since.
Last night my AC stopped working and I called Service First. Not only did they respond at night in the middle of a heat advisory, they arrived within 90 minutes with a team. In another 90 minutes I was up and running. I am older with medical conditions and have 4 dogs I was concerned about. ADRIAN was my absolute hero. Not only was he the most professional repair person to ever visit my house he went so above and beyond to assure my comfort in the heat to include washing my vent covers. I was totally amazed and completely satisfied!!!
If you need AC work call service first and ask for ADRIAN! You will be amazed. THANK YOU SERVICE FIRST ESPECIALLY MY NEW FRIEND ADRIAN!!!
Kim Ison and pups cool in Schertz!!!
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Cynthia Shutt
06/18/2024
06/18/2024
I have had Service First technicians in two houses and over 10 years.... They are always fantastic! Work gets done quickly and very neatly... They never leave a mess! Daniel came through again today. New capacitor and changed the filters for me (I can't reach the returns in the ceiling)... :) aahhhh, cool air! Y'all should call them! Trustworthy and reasonable!
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Nestor Vazquez
02/23/2024
02/23/2024
Have used Service First twice now, one to help stop a leak in my AC unit and another time for a tune up/servicing. I really appreciate the professionalism always shown by both the technicians who are always willing to answer any questions I have as a first time homeowner without much experience on AC units. They've earned my continued trust and business.
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Crystal Woody
07/29/2023
07/29/2023
I called late in the afternoon around 3 and they had some one at my house by 5:30. Which was completely unexpected I didn’t think I’d be able to get seen that fast. The techs name is Daniel and he was super nice. He came in diagnosed the problem on both the units I have and had air on for me by 7. Having been without ac in the heat here in Texas being able to get air that quickly was incredible. He gave me advice on a couple things and left. I spent a little money but it was completely worth the money and I’m sooo glad I called! I’ll be using them in the future!
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Gerald Bourland
07/18/2023
Located in San Antonio
07/18/2023
Located in San Antonio
Hi. I notice my home A/C was not working around 7 pm on a Friday night. I checked if the drain was blocked and it wasn't. I called to ask for a tech to come out. Josh arrived around 10 am and found the issue right away - bad compressor and solenoid (I think). He started calling to get the parts and he located everything and got the parts. He started replacing the parts and checked all parts that might have loose connections and got the unit together. He pulled the vacuum and charged up the system asap. HE WAS PROFESIONAL AND EXPLAINED ALL ISSUES. Overall, everyone was great. They took time to explain warranty issues, what was needed and the costs to me. They treat you as a person and care. 5 Stars across the board!!
Service: System Repair
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Wade Scott
06/26/2023
06/26/2023
Our A/C went out yesterday, and after waiting on our original contractor who no showed us (Airtron 😡) , Service First Showed up in 30 mins ! Sebastian was able to diagnose the problem efficiently !! He had all the parts he needed on his truck and was able to fix us up right away. He installed a hard start kit to ease the strain on the unit too. He was done right at an hour. Excellent service, would recommend to anyone needing an A/C company. Sebastian was awesome and so professional ! 5 stars and 10/10 service!!
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L S
06/24/2023
06/24/2023
This company saved us big time. Our AC went out in the middle of night before our sons birthday party we were expecting 30+ people at 11am and it was 86 degrees in our house. I called at 8am and they were out and had it fixed by 10:30, 30 minutes before the party started. They did an amazing job and were so quick on a Sunday.
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Brett Mitchell
06/24/2023
Located in New Braunfels
06/24/2023
Located in New Braunfels
These people are the best. They answered their phone at 10pm on a Friday night when the temperature outside was still 98 and had a technician (Sebastian) at my house within a couple of hours for an extremely reasonable fee. Unfortunately, it was the compressor but they found the part I needed had it put under warranty and was back at my house the next morning. They made a very unpleasant time so much easier. I will never call anyone else.
Service: System Repair
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