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At Service First Air Conditioning And Heating we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
332 Reviews

Alicia Alcala
09/12/2024
Located in San Antonio
I have used Service First for residential and commercial a/c for many years and have always had outstanding service. I had my unit replaced in less than 24 hours after it failed at 6 pm yesterday. By 9 am today, Heber, Adrian and Servando were at my home to remove the old system and replace it with the new one. They were professional, attentive, clean and punctual. The new unit was up and running by 1:00pm. Very appreciative of my cool air now!
Service: New System Installation
Pamela Grant
09/05/2024
Located in San Antonio
I have been with Service First a few years now. The mystery house as I call it. Hever Javier and his son Cercando got this down. They work good together. Really nice to see. Very informative and knowledgeable. Totally friendly and helpful. Very good auras! They know their craft.The staff in the office are nice and understanding to lack of AC in the Texas heat and work to fit you in. Thanks Ladies!I have and will recommend Service First with trust and confidence.Thank You Jack and all!
Service: System Repair
David Randleman
08/19/2024
Rolando has been to my house a few times to fix some AC issues. He has always solved my problem and explained clearing what the unit is doing incorrectly, and what we can do to fix it in the moment as well as what we can do in the future to prevent these issues from happening again. Thank you Rolando for everything!
Eric Krause
08/10/2024
aC unit stopped working. I was in a panic. I called at 7:03pm and service completed by 9:20pm same day. Incredible speed and service. I was full explained the next steps services completed timely.
Jeff
08/05/2024
Located in San Antonio
Jack came out on a Sunday to diagnose what was wrong with our A/C system. He was quickly able to identify the problem. Parts were needed that had to wait until Monday, but first thing Monday he was back with the parts and had the system blowing cool air again. This was a huge relief as we had family from out of town staying with us and another night without cool air would have been bad. Thank you Jack for your quick service, great attitude, and exceptional work and customer service.
Service: System Repair
Randy Schuetz
08/05/2024
Chris & Juan arrived promptly, diagnosed my AC unit, and replaced the run capacitor. Working good now.
Deborah Walton
08/05/2024
My mother, Rose P, recently used Service First AC Repair, specifically Chris and Juan and was extremely satisfied with their work.
Dawn Adams
08/04/2024
I had an amazing experience with this company. They had got me in on a Sunday . Most of all Chris Beacon was the gentleman who came out he explained what was going on and help me understand everything! He was very patient and kind . He was overall outstanding. Thank you so much!!
James Hutchinson
07/30/2024
Located in San Antonio
Rolando and Chris came out and diagnosed the issues with the A/C and explained it all in a professional and very knowledgeable manner. Been using Service First A/C since 2016.
Service: System Repair
Elizabeth Silva
07/18/2024
Exceptional work! Adrian, thank you for working on my issue swiftly and efficiently. Would definitely recommend this company to anyone looking for ac assistance!
Ruth Toth
07/14/2024
They're truly hard-working! Excellent service and great response time/turn-around time.
Marian Wiegand
07/10/2024
Located in San Antonio
We cannot thank Jack enough for going above and beyond to fix our AC. He drove to Austin to get the part we needed and then came to us to put it in. You are proof that good people still do exist. We are extremely grateful for you and what you do. Thank you so much!!This was our first time using Service First and they were great. From the first call to the repair. Thank you all!
Service: System Repair
Kimberly Ison
06/28/2024
When I purchased my house 5 years ago I had issues with my AC unit. I called a company who told me I needed a new unit immediately. I made a call to service first just for a second opinion. They assured me all I needed was the unit charged and instead of a 10,000.00 bill it was around 200.00. I have used them many times since. Last night my AC stopped working and I called Service First. Not only did they respond at night in the middle of a heat advisory, they arrived within 90 minutes with a team. In another 90 minutes I was up and running. I am older with medical conditions and have 4 dogs I was concerned about. ADRIAN was my absolute hero. Not only was he the most professional repair person to ever visit my house he went so above and beyond to assure my comfort in the heat to include washing my vent covers. I was totally amazed and completely satisfied!!! If you need AC work call service first and ask for ADRIAN! You will be amazed. THANK YOU SERVICE FIRST ESPECIALLY MY NEW FRIEND ADRIAN!!! Kim Ison and pups cool in Schertz!!!
Raul Cantu
06/26/2024
This company was quick to come out and service our AC issues! Rolando is extremely professional and I highly recommend this company for any AC concerns. 👍🏻
Mike McCullick
06/19/2024
On time. Professional, courteous and did a great job. Will is them again!
Cynthia Shutt
06/18/2024
I have had Service First technicians in two houses and over 10 years.... They are always fantastic! Work gets done quickly and very neatly... They never leave a mess! Daniel came through again today. New capacitor and changed the filters for me (I can't reach the returns in the ceiling)... :) aahhhh, cool air! Y'all should call them! Trustworthy and reasonable!
Grecia Garza
06/18/2024
Prompt service, Daniel was great
KainKanosRG
06/05/2024
Hever & Gervando did a great job! We bought and installed a unit in pretty much 1 day. Much appreciated!
Walton Daugherty
05/22/2024
Technicians are always prompt, very courteous, knowledgeable and professional. Great job !
Carrie
04/16/2024
Located in Windcrest
I have been using Service first since 2013 and have never had a bad experience. Rolando has been out twice and is great. Goes above and beyond and knows his job. I highly recommend Service First and ask for Rolando.
Service: System Repair
Kevin Palmer
03/27/2024
Tech came out quick. Accessed the problem and got me up and running!
Nestor Vazquez
02/23/2024
Have used Service First twice now, one to help stop a leak in my AC unit and another time for a tune up/servicing. I really appreciate the professionalism always shown by both the technicians who are always willing to answer any questions I have as a first time homeowner without much experience on AC units. They've earned my continued trust and business.
Scott R.
10/14/2023
Fixed my ac in no time. Technician was honest and respectful. I'd use this company again in the future.
Crystal Woody
07/29/2023
I called late in the afternoon around 3 and they had some one at my house by 5:30. Which was completely unexpected I didn’t think I’d be able to get seen that fast. The techs name is Daniel and he was super nice. He came in diagnosed the problem on both the units I have and had air on for me by 7. Having been without ac in the heat here in Texas being able to get air that quickly was incredible. He gave me advice on a couple things and left. I spent a little money but it was completely worth the money and I’m sooo glad I called! I’ll be using them in the future!
Yura Dineva
07/23/2023
Our AC broke and the only company who agreed to come the same day was Service First AC Rapair. The technician was very nice and he fixed the problem right away. We will stay with this company. Highly recommend!
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